Buy Christmas gifts online to prevent thieves from taking them, urge the police

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Use click and collect to stop thieves from taking Christmas presents bought online, urge police, as Citizens Advice reveals 22,000 packages were said to have gone missing or stolen last month

  • Police advise using click-and-collect services after recent spike in package theft
  • Nearly a billion packages will be delivered to homes by December 25
  • But couriers who are not diligent can leave packages on doorsteps and aisles
  • Citizens Advice recorded 22,000 visits to lost and stolen packages webpage last month










Police are advising people who buy Christmas gifts online to use click and collect services after a series of stolen packages when left outside homes.

Growth in internet shopping means nearly a billion packages are expected to be delivered to homes by December 25.

Royal Mail alone is expected to deliver 500 million packages.

Couriers often leave packages on doorsteps and aisles.

Police advise people who buy Christmas gifts online to use click and collect services after spate of stolen packages when left outside homes

Citizens Advice reported more than 22,000 visits to its lost and stolen packages webpage last month.

Hundreds of people have taken to social media to complain after being the victims of thefts – with some parcel companies accusing them of not taking the complaints seriously.

In Camden, north London, police advise residents: “Choose click and collect so that you can collect your package in a secure location. “

Deputy Chief Constable Amanda Blakeman, National Council of Chiefs of Police, said: “With an increased willingness to shop online, this has given thieves the opportunity to target packages.

“But this type of crime is preventable and we call on everyone to do everything possible to prevent this crime from happening.”

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