A New Hampshire mom says all her Christmas presents were stolen from a checked bag on a Paris-Boston flight this month.
The bag was full of gifts she had bought during 11 days in Italy, during what Gina Sheldon called her “Eat, Pray, Love” trip. But when she opened the suitcase at her home in Portsmouth it was full of bags of dog food, rubbish, a box of men’s shaving cream and dirty T-shirts – apparently heavy goods vehicles.
“It was amazing. My first reaction was, wait, I took someone else’s bag,” she said.
Gone are the leather jackets, satchels and other gifts for his children, family and friends after his return Delta flight, operated by AIr France. Sheldon was shocked and disappointed.
“How could this have happened and what did I do wrong?” she thought.
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She said she spent hours trying to reach Delta, whose flight she was on, but couldn’t get a response. After NBC10 Boston contacted Delta this week, the airline said in a statement it was working with Sheldon to address it.
Delta also called Sheldon and told him how to file a claim for his stolen items.
“We apologize for this customer’s experience following Air France Flight 334. We have indeed contacted our partners at Air France and the customer to find a solution,” Delta said in a statement.
Sheldon said she appreciated that, knowing it was all gone, but all is not lost: “I went to a friend’s house for a holiday party and I had all these different gifts to give them, and instead I walked in with a bottle of champagne and a good story.”